FAQs

Find answers to common questions about our services, processes, and how we can help your business succeed.

We operate in Nigeria, Ghana, and Kenya.

The duration of the registration process depends on the timelines set by the regulatory authorities. At Onboard, we ensure efficiency by submitting the required documentation within 7 days of confirmation. We follow up with the regulators on a weekly basis until the permit is issued.

The cost of our services is based on the type of product being registered and the complexity of the process. Factors influencing the cost include whether the product is imported, its classification, required inspections, and the necessary permits.

Yes, we provide comprehensive support for post-registration requirements, including additional services and pharmacovigilance to ensure ongoing compliance and safety monitoring.

Our consultants are highly qualified professionals with extensive experience in the healthcare and regulatory sectors. They hold advanced degrees in fields such as pharmacy, medicine, and regulatory affairs, and have a proven track record of successfully navigating complex regulatory environments.

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